
when you start a topic, you will see the option to solve that topic in the top right hand corner of each message.
it is a button with a green tick and the word 'solve'.
when you click that button, it will lock your thread and you'll see the visual indication of the solved thread from the message index (the blue smiley with the cigarette).
our staff will soon be entering 'solved' threads into our huge searchable FAQ.
does that make it a little clearer?