^^ What Artak said.
Plus:
VBSResources are aware of OFPEC's existence, as a couple of the Admins over there started here.
But tech support for the VBS product is being handled by BI Studio's and Coaslescent.
So if they don't feel it's appropriate to point questions at us, then they would have good reason to (contracts, custom problems, etc), and we're not going to argue a moot point.