Often when I have a particular issue, I find the answers more readily in the forums than in the Wiki.
I use a wiki for my work, and good wiki use provides a very very powerful tool. While forums allow Q&A conversations, wikis allow good summaries of forum discussions. Is there any reason why the bulk of knowledge wealth found within the forum has not been added to the corresponding wiki topic pages? Anything I should be aware of before I personally take some initiative to do so?
In my org, we also use Wiki more to handle repeat forum questions. For example, the recent posting about teleportation that is a regular question... I begin a wiki page on teleport (I'll do that now...
http://community.bistudio.com/wiki/teleport ). Now next time someone asks about teleport, after berating them for not searching the forum, when we cool down we can point them to the wiki page to save us a bunch of typing.
If their request is unique enough that the page isn't quite sufficient to their situation, instead of writing a forum answer we instead amend the wiki page, and again simply post the wiki URL for an answer. that way, the wiki page on 'teleport' is slowly fleshed out over time so 80% of people's queries, now 90%, now 98%, are answered by the wiki page saving tedious retyping in the forum.
Does that sound appealing?